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B Generous Communications Policy

This Communications Policy applies to any communications between U-Pledge, Inc. d/b/a B Generous (together with its subsidiaries and other affiliates, “B Generous”, “we”, “us”, and “our”) and you, the person receiving or using services (“Services”) provided by B Generous (“you” and “your”).


Communications and Notifications

By using our Services, you represent that you are the owner of any phone number that you provide to us, and any other communications or contact information that you provide to us. You authorize B Generous to, and you agree that B Generous may, send any notice or communication regarding the Services to you in any manner that we may elect, including email or SMS message (i.e., short message service, also known as text messages).  You agree that we may contact you at any telephone number you provide to us, whether a residential or business number, even if that number is a wireless, cellular or mobile number, is converted to a mobile/wireless number, or connects to any type of mobile/wireless device.  Except as prohibited by law, you agree that any statement, disclosure, or written notice, required by this Agreement or law, may be provided to you electronically, including, but not limited to, sent to the email address you have provided to us.  We may also send you messages to verify or authenticate your identity.  Further, you authorize B Generous to deliver, or cause to be delivered to you, telemarketing calls or texts using an automatic telephone dialing system or an artificial or prerecorded voice in connection with text messages sent to the mobile phone number you enroll for any Services.   Message and data rates may apply to your receipt of SMS messages, and you are responsible for any such fees. Contact your wireless carrier for information about your mobile plan rates for SMS messages and internet or data usage.  It is your sole responsibility to provide and maintain your current mailing address, email address, telephone number, and other contact information with us.

You agree that notice or communication via electronic means (including email and SMS message) will be effective and deemed delivered to you when B Generous makes the notice of communication available to you in such manner using the phone number or email address you provided.  You agree any communications sent by paper will be sent to your last known address we have on file for you. Any paper communications sent by us to you at the address on file in our records will be deemed delivered to you once placed in the U.S. mail.  You further acknowledge and agree that:

  • We may monitor and/or record your calls with us.
  • You will immediately notify us if any email address, phone number or other contact information you have provided to us is (i) inactivated or removed by your provider, or (ii) changed by you. For your security, if we notice changes to your email or mobile number, or we are unable to deliver notifications, we may delete it and notify you.
  • B Generous and your wireless carrier are not liable for any delay or failure to deliver any message sent to or from us.
  • B Generous may use information on file with your wireless carrier to further verify your identity and to protect against or prevent actual or potential fraud or unauthorized use of a Service. By using a Service, you authorize your wireless carrier to use or disclose information related to your wireless subscriber account (such as your mobile number, name, address, email, network status, customer type, mobile device identifiers and other device and subscriber status information) to B Generous or our service providers, which may be used for the duration of your business relationship with them, solely to verify your identity and help prevent fraud. 


Cancellation of SMS Messages

You can cancel SMS messages at any time. Just reply “STOP” to the text.  After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.